I expected to have a different conversation about AI than the one I actually have.
The trade press is full of warnings about how AI will commoditize accounting work and devalue practices. The marketing from tech-forward acquirers leans into the opposite: promises of transformation and disruption. After several months of conversations with practice owners considering a sale, I've found that almost no one in the room is having either of those conversations. The conversations I actually have are more interesting and more practical.
What sellers actually want to know
Most retiring CPAs I talk to aren't worried about AI replacing them. They've been around long enough to know that every wave of new technology came with the same warnings (desktop software, cloud accounting, automated bank feeds) and the firms that adapted thrived. They expect AI to follow the same pattern. The question they have isn't "will AI take my work?" It's "Does adopting AI before I sell affect what my firm is worth?"
The honest answer is more nuanced than either side of the trade press will tell you, and it points in a direction most sellers find encouraging.
The honest case about AI's capability
Let me be direct about something. The pure analytical and content capabilities of modern AI are already past what most accounting work requires. The hard skills part of the job (the math, the rules, the categorization, the drafting, the analysis of a transaction trail) AI handles well. Almost always better than a tired human at 8pm in tax season.
If you've been in the profession for thirty years, this should not be surprising. You've watched software absorb increasingly complex tasks for your entire career. AI is the next step, and it's a big one. The capability is real.
But here's what's interesting and what most of the AI-doom narrative misses: hard skills were never the bottleneck in running an accounting firm.
What AI doesn't touch (and why this matters for your firm's value)
Two things still require humans, and they happen to be exactly what defines your practice's market value.
The first is what I'd call the harness around the work. The integration between systems, the client-specific exceptions, the workflow logic, and the knowing-which-rule-applies-when. AI handles individual tasks well; it doesn't yet build, maintain, and adapt the operational fabric that turns individual tasks into a functioning service business. Someone has to design how the work gets done, how the data flows, how exceptions get caught, and what happens when a system breaks. That's not analytical work. That's operational work, and it's still ours.
The second is client relationships. Trust, judgment, advisory conversations, knowing when to push back on a client's plan, and when to support it. Reading what someone really needs in a moment of stress. Holding institutional memory of a family business across three decades. None of that is hard-skill work. All of it is human work. And all of it is what your clients are actually paying for.
When you sell your firm, you're not selling the math. You're selling the trust and the operational fabric. Those are exactly the parts that aren't going anywhere.
Why your firm is probably worth more, not less
Buyers who pay attention to the right things see a well-run practice with strong client relationships and clean operations as a more valuable asset in an AI-enabled world, not less. The reasoning is straightforward: AI can lift the cost structure of routine work, but it can't manufacture the relationships. So if you have the relationships, your margin profile, after a sensible technology layer, is meaningfully better than before. That's a premium, not a discount.
The firms whose values are actually compressing are the ones that have nothing but routine work. Low retention, transactional clients, no advisory practice, no operational backbone. Those firms were always the most vulnerable, AI or not. The technology just makes the gap between firms with real client relationships and those without more visible.
What practitioners I talk to actually say about AI
Most of the practice owners I talk to fall into one of two camps. The first camp has already started experimenting: they've used some AI tool, seen it do something useful, and they're curious about more. The second camp hasn't yet seen a moment where AI clearly helped them, and they're skeptical but open.
Neither camp is afraid of AI as the press suggests. Both are doing what practitioners have always done: looking for tools that genuinely improve the work and ignoring those that don't. The aha moment, when it comes, is usually small: a tool that catches an error they would have missed, or saves an hour on a routine reconciliation. Once that moment lands, the question shifts from "is this safe?" to "how much further can this go?"
That's the same pattern every useful technology has followed in this profession for forty years.
What this means for sellers
A few things worth taking from this:
You don't need to become a tech company to attract a tech-forward buyer. The buyers seriously considering acquisitions in this space want firms with strong client relationships, solid processes, and room to improve. They bring the technology layer. Your job is to keep what's working.
Your tenure is the asset, not your software stack. What I see in conversations with practice owners is that the parts of the business that hold value (long client relationships, deep institutional knowledge, judgment built up over decades) are the parts no buyer can manufacture. Those are scarcer in 2026 than they were in 2016. They're worth more.
Watch out for buyers who oversell AI. Anyone telling you they're going to dramatically restructure the work in the first 90 days is either inexperienced or selling something. The technology is real, but the integration is gradual, and the part of your firm that's most valuable to clients is the part that should change last, not first.
The conversation I actually have
When I sit across from a practice owner who's been doing this for thirty years and we get past the small talk, the AI conversation almost always lands in the same place. They want to know that their clients will be cared for, that their staff will be looked after, and that the years they spent building something are recognized as valuable.
The answer to all three is yes. AI is part of why, not in spite of it. The tools take pressure off routine work, making it easier for a buyer to commit to the parts that actually matter.
If you've been thinking about what's next for your practice, we're happy to talk. No pressure, no timeline.